CONSUMER WARNING ABOUT BOSLEY HAIR CLINICS AND BOSLEY.COM WEBSITE

 

 

Patient Reviews and Feedback

 

 

 If you would like to share a bad experience at Bosley Medical or wish to contribute information relevant to this site please send to info@bosleymedicalviolations.com. Your identity will remain strictly confidential.

(Some identifying information has been redacted (XX) to protect privacy)

 

My hair line started to recede somewhat about two years ago, so i decided to contact Bosley. They told me they could give me back my early twenties hair line and i believed them. I went in for the surgery and had the transplant a few months later. The incision they made in the back of my head...left an enormous scar running from one side of the back of my head to the other. The transplant i received is only about a 1/4" in front of my original hair line and is very thin and splotchy. Instead of getting a nice new hairline, what i have now is a thin line of new hair and a mass of scars running the entire length of the front of my scalp. I can not wear my hair back and i will always be forced to have bangs to cover up the scaring, which resembles horrible acne scars. I could not got to work for two weeks after the surgery due to the amount of swelling, the enormous scar that needed to stay wet all the time, and my bleeding forehead. At about week 6 after the surgery, my scalp started to break out in horrible cysts or infected ingrown hairs. Bosley is a complete and total scam.

Bosley promised me more than they delivered. I am still paying for the work they did and do not have the desired results promised me after all this time. I had to have the procedure done a second time, because the first surgery was ineffective. Subsequent surgeries are not treated the same as first time surgeries; quality and aftercare are both substandard. I was "tested" so-to-speak, and eligible for treatment for a third which I declined. This may or may not have cost you any thng.
The doctor and staff spent some time preparing my scalp for surgery, but the procedure itself was very uncomfortable. While the staff separated the follicles, the surgeon stitched up the back of my head. A tourniquet type dressing was applied to the wound site after the hair follicles were removed and placed in petri dishes, for insertion into my scalp. I was supposed to be able to return to work the next day, but my face and eyes were swelled shut and enlarged and I had two black eyes. My children begged me to stay home.
I found the technicians to be very cold and pushy. When I had complaints, the surgeons recommended the technician products after telling me that I may not be eligible for additional hair transplants. After all, everything they've done, I still don't look any different. They were also very rough when reinserting the follicles into my scalp, which I believe caused unnecessary pain and suffering.
I don't feel Bosley was honest with me regarding the benefits of the procedure, or how they told me it would unfold, even after recommending one of the higher priced post surgical products or accessories. I complained to them about the fact they tried selling me other product (Toppik hair fibers and the Bosley lasercomb) which were equally as ineffective. He even asked me to take propecia and minoxidil,
I am really being to wonder if this is a scam! Unless you can explain this to me, I will have to go public with my views. I whole thing may have started by a single episode of shingles that was dormant. Being experts, you'd think that would be something a doctor would pick up on immediately.
I would like to know if I can get my money or a portion of it back. Since, now I have to use another product that I have found that seems to satisfactorily cover my trouble spots without to much attention. I cannot give Bosley a positive review.

Bosley has ruined my life I was slightly thinning in the bangs area up front and as a professional who needs to look good I thought this would greatly enhance my appearance and make my hair easier to style. Bosley said I had excellent donor hair. After the painful and exhausting procedure I left bloodied and feeling like a mess but the hopes of the new growth kept me spirited. A few days after removing the bandage and looking at was MUCH scalp I panicked and called saying I now looked like I had MUCH less hair than I started with. They assured me it was the blood and matting causing this appearance. After 3 months of crying and calling they said my loss was temporary "shock" that would grow back with the transplants and be wonderful. One year later I am bald to a point I need a wig and after examining me they said it was disappointing but sometimes (women's) grow back slower. So now I am waiting 1 1/2 years (going back in March) It is a crock I know the hair i HAD has been murdered and the transplant is no where to be found. It is affecting my self esteem my wanting to go out and my income. I want to sue... but what price do you put on your appearance and ability to shy away from business meetings?? Who can I call?

Iíve watched for the past two years as (XX) tried working as a medical assistant at Bosley in (XX). She consistently comes home in tears because of the way the office staff, managers, and doctors treat each other, and her. Iíve listened to her talk about her lunches being stolen and complained about managers trying to manage from other states that forward every email message they received from one employee to the remaining staff members causing strife from within. The office has gone through 13 Medical Assistants in two years!
Even more upsetting was hearing her talk about a patient that had many questions whereas the doctor skirted the questions, left the room and came back and told the customer he should schedule his procedure for another day since he still had questions. I asked if the questions were valid, and she said Ďyesí. The company sends their staff members to other states to work in their clinics if the home state clinic doesnít have enough work to keep them busy. Each medical assistant is required to wear a jewelers type loop to see what they are doing when placing each hair. The (XX) city staff arrived in the (XX) office to help a few weeks ago and they refused to wear their magnifiers so that when the last of the placement was done by the others, they had to hunt for the incisions made by the doctor because the MAís before them did not place in consecutive incisions. I asked her if this was difficult and she stated ďOf course, it was near impossible to find and the placement will be uneven nowĒ. I was horrified to think that this company can get away with this while charging such outrageous fees.

Iím happy you have a site that sheds light on Boselyís mishaps. Iíve worked in the hair transplant field as a technician and have assisted over 1000 surgeries to date. A large majority of them, have been repair surgeries of ex-Bosley patients ...It would be great to have some info on your site that informs folks about their repair options, such as scar revisions or using FUE to fill in old scars or harvest side areas to get better density on top (without affecting elasticity or adding scarring). Patients should know that they donít have to live with their poor results, especially the ones in constant pain.

I found your website and wanted to give you a copy of the letter I recently sent to Dr Bosley. They responded with a prescription medication for nerve damage that hasn't helped at all, and they can offer no other help.
Dr Bosley,
I had a procedure in your XX office... I have talked to and seen the XX office several times since then. I wanted you to be aware of the situation. Since the day of my procedure after the anesthesia wore off, there has been an extreme sensation of tightness and pulling of my scalp originating from the donor area, affecting my whole head and scalp. The problem hasn't let up or gotten better over time, as your employees told me it would. Its been the same since the procedure, and I'm not sure who to turn to or what to do. A doctor in the XX office advised me that there are some nerves cut in the donor area. I don't know what happened or what the hell they did to my head... There is a definite feeling of physical trauma and injury to my head/scalp. If you can picture your own head and scalp and picture that your scalp is very loose and malleable. Picture taking your hand and grabbing a handful of your scalp on the back of your head, pulling the scalp extremely tight and creating extreme tension in the rest of your head and scalp. Imagine how your face and scalp would feel. Then imagine having that feeling every minute of your life for 8 years. That's a decent description of what I feel. I feel trapped inside my head and scalp, for lack of better words. This is a very, very, debilitating feeling. There is constant tightness and pulling, my head can never relax. So this causes constant stress and my nerves are about shot. My balance and equilibrium is way off, and I have zero sense of well being anymore.  I basically am unable to physically live in this state of being much longer. Its sapped my spirit. I've gotten thru the last 8 yrs on shear will and hope that this will be gone when I wake up some morning. I'm seeking any help you can offer. Thank you.

I am one of those men who fell for Bosleys sales pitch... It was exactly as your web page described. I still have all my receipts and the large drawing that a "medical sales person" by the name of Mark in Seattle used to describe how I would look after the fourth session. The lies continued. I thought if you needed a witness from that time or even if you just needed a witness to help defend the lawsuit against you I would be overjoyed to present myself to Mr. Bosley. I know there is a statute of limitations but if there is any way to join a lawsuit or if there is any legal way to pursue Bosley I would greatly appreciate the help. I just don't think its right that Dr. Bosley can intentionally disfigure someone for profit and than have no recourse about it. While Dr. Bosley lives in pure wealth completely untouchable. Thanks

Thank you. Three years ago I went to Bosley for free consultation. I walked away feeling that they gave me a good analysis, but felt also like the guy I talked to was "salesy". When I asked him if it only took one procedure, he said it could certainly end like that, but that getting the new hair was like a legalized drug, and I would probably want to do more as time went on. Anyway, my hair loss wan't so bad, so I put it off. I have been seriously thinking about going for the procedure in the next few months since I've lost a bit more hair over the last two years, and I just happened to catch the infomercial again... Needless to say you've given me quite an eye opener and everything you had to say seems very consistent with this uneasy feeling I came away with after my first visit... If I ever have someone in the future mention it, I will refer them to your site also. Thank you for this public service.

Hello, Much to my shock, I came across your web site. I have had two procedures and I feel that I have been mislead like you've described in this article. I experienced incredible amounts of pain during and after the surgery. I was also hooked because I was very scared about doing this, but now that I got it done once I have to keep having follow up procedures done because of continued hair loss.

I do not know if the medical board could respond to this. Basically, I was promised 95% of the hairs would grow in, the counsler took a misleading photo, when actually only 5% of the hairs grew in the doctor told me it appeared that all of the hairs had grown in because he compared the before and after photo. I know a horrible scam was pulled on me, but I can't prove it. I know I told him a misleading picture was taken and my husband was in the room to hear me tell him that, but there is no way to prove it. Also, as I stated in the original e-mail they worded it to look like I was planning to have more than one hair transplant right after each other when we verbally spoke of me having one years down the road. I am willing to make a complaint, but these people are good at the scam they pull. Also I wouldn't just blame the counsler/salesperson. The doctor was pretty slick in insisting that it had worked. My hairdressers all said they saw almost no hairs growing in, yet this doctor keeps telling me there are lots of hairs growing in everywhere. He said this surgery turned out better than expected. They are all working together. Again, I was really scammed by the best scam artists around. They wouldn't be still in business and making millions if they wern't so good at their scam. As I said earlier, I will give them one week to answer, then I will follow whatever I need to do to try and stop them scamming another. I will let you know-xxxxx

(pt.2)  They aren't saying it didn't grow in as vigorously as it should of. They are saying, not only did it grow in, but it grew in even better than expected! They are saying they had fantastic results with me, but I misunderstood and expected more. They are saying that I got the wrong impression. Do you remember the Emporor's New Clothes where they were telling him his new clothes looked beautiful and he said he couldn't see them. They convinced him he was not only wearing clothes, but the most beautiful clothes in the kingdom, yet he was walking around naked. This is what happened with Bosley and me. I KNOW that only 20 hairs grew in out of 500. They are telling me every hair grew in. He said he sees them growing in all over, then got a mirror and said "can't you see them?". When I said "no" he acted like I was being rediculous to tried and convince me they were everywhere. THE EMPERORS NEW HAIR Thanks

Fairness in Reporting: The companies mentioned have been given the opportunity to correct any inaccuracies.

Privacy policy: This site does not collect any personal information or cookies or share data with third parties.