WARNING ABOUT BOSLEY HAIR CLINICS AND BOSLEY.COM WEBSITE
is a non-profit site for
consumers who want more information about hair loss treatments. Knowledge
Consumer Red Flag
Paying Extra to
No Control Over
FUT vs. FUE
No Refund Policy
In and Out
Bosley infomercials loop the
same material and you can spend up to half
an hour without learning anything. The examples leave out important details like what type and how many
procedures were performed and the costs. The slickly-produced videos can employ several tricks to boost
the impression of results such as
makeup, dyes, topical concealers (e.g. keratin fibers or fake
hair), creative hair styles, combovers, and selective lighting and
Rent, Cheap Advice
Those expecting accurate
information from medically-trained staff may be disappointed with what
Who is Bosley?
Bosley Medical Institute, or Bosley, is named after founder and TV pitchman Larry Lee Bosley
whose pattern of deceptive advertising and medical board violations made
him the most widely disciplined physician in the U.S. -see
Ad Nauseam cont. The paid-for testimonials
fail to mention (in addition to how much compensation was received) other treatments and drugs
that were used, procedures performed by other
medical groups and hair products they were using.
(Bosley spends as much as
of its revenue on advertising and promotion, when it has reduced the ad budget
sales have dropped
Bosley Sells Drug After Denouncing It
After slamming the drug finasteride (a.k.a. Propecia) for
having vicious side effects including impotence, or
Dysfunction, Bosley now promotes and sells it, leaving consumers
scratching their heads.
Bosley's Negative Stance on Propecia
CONSUMER'S GUIDE TO BOSLEY: WHAT
TO EXPECT / THINGS THEY DON'T TELL YOU...click here
Many are surprised at how invasive these
procedures can be and wonder why they weren't warned -see
If you want to share a negative experience about Bosley, email:
Warning to Newbies About Bosley
You have stumbled across one of the worst, most heartless companies
there is. Take your virgin heads and run away now while you still can!
(Note to noobs: A "virgin" head is one that has not been cut up by
surgery -something that is very good to have) If you have not
proceeded yet thank your lucky stars- you may have avoided one
of the biggest traps of your life. For clarity, consider the
The Procedure Was Very Uncomfortable
I was supposed to be able to return to work the next day, but my
face and eyes were swelled shut and enlarged and I had two black
eyes. My children begged me to stay home. After
everything the've done I dont look any different. I am still paying
for the work they did and do not have the desired results promised
me after all this time.
I went to Bosley to have treatment for
thinning hair in the front of my head. I paid $12,000 for the
procedure. I returned in one year. I had pictures to show what I
looked like when I started with them, and what I look like now. The
Doctor who saw me said they would do it over, at no charge. After
careful consideration with my personal physicians, I decided that it
would just be too much for me to go through one more time. I asked
for my money back. Needless to say, I still have not received a
penny from them.
Paying Extra to Heal?
Can't help but
feeling gouged...the Bosley office charged me over $500.00
in extras for meds in what they call a post op healing "kit", which I
would have thought most doctors would have included for free. I
later found out by reading others experiences that it may have
been optional. I guess the lesson here is not to trust anyone and do
your research first.
Tip: There are many online
communities with reviews for Bosley and other medical groups. Try
the term "hair transplant forum" with a search engine.
Doctor Claims Racial Discrimination
disturbing claims from a former Bosley physician about their business
practices: According to a Law360.com article William D. Yates, who is
African-American, claims Bosley discriminated against blacks by charging
them more for hair procedures than white customers, and that the company
discriminated against him personally by directing more patients to an
equally skilled white physician.
Yates, who worked for Bosley for over 5 years,
recently prevailed in a breach of contract suit that Bosley Medical
Group brought against him after he left to go to work for their
competitor, Ziering Medical.
Bosley Has "No Control" Over Doctor
arguing over liability in a medical
malpractice case The Bosley Medical Group said it has no control over
a doctor who works for them even though they trained him, provide him with all his patients
and refer to him as a "Bosley physician" in their ads.
BMG says it has no
control over Dr. David Alpeter, who works at Bosley's office in New
York, because he makes all treatment decisions
independently without supervision from BMG (this would seem to make
their ad slogan "The Bosley Experience" meaningless,
especially when many of Bosley's doctors work as independent
Alpeter was sued by a
patient who complained of widened scarring, excessive pulling of the
scalp, and hair and skin loss after his 2nd Bosley surgery. After cutting out
a chunk of the patient's scalp over 12 inches long, and then another
section during the same day, Dr. Alpeter speculated
that the widened scar may have been caused by the patient's "poor healing
response" or "genetic disposition to scarring".
FUT Faults: Bosley Reveals Flaws
its most common medical procedure, the Follicular Unit Transplant, or
FUT. This information doesn't appear in most ads, so consumers
should be aware that in the course of promoting other services Bosley
has described some major problems with its standard
procedure, suggesting that it's not for: A) Those who want to wear their hair short;
B) Those who do not want a linear scar; and C) Those with a limited
donor supply* or scalp elasticity.
* Every person has a limited
It further indicates that the FUT procedure
offers drawbacks such as scalpel incisions, linear scarring, stitches,
and changes in donor area appearance, as well as slower recovery time
and more downtime.
A quarter century after other doctors started using
Follicular Unit Extraction techniques, or FUE,
it appears that Bosley may now be trying to emulate them. To learn the
differences between FUT and FUE consumers can start with this
Plug Pulled on Aderans Research Institute
Hope turned to disillusionment
(and anger for some) who believed the promises made by Ken Washenik, Bosley's Medical Director, about new
technologies ARI and Bosley were bringing to market. Aderans
suddenly liquidated the assets of its hair multiplication
division without explanation (although during Phase 2 trials it was
realized that the process couldn't create new hairs
but instead might only help prevent follicles from future loss).
For more than a decade Washenik accepted
generated media coverage and chat room buzz while leading on industry
insiders and consumers with claims that their panacea for hair loss was just around
In and Out Some warn that Bosley's
assembly line methods can cause doctors to become unaware of what's
going on. If you worry about their ability to respond in an
emergency this will not comfort you: A male patient ended up with
permanent disability after he had a stroke during a Bosley procedure
and the staff failed to take action, according to a civil jury*. The
Plaintiffs said that during the procedure the patient began
convulsing yet the procedure wasn't stopped and the patient was sent
home as usual though he could not walk or talk. When the patient's
wife phoned the Bosley office for help they told her that his
failure to come out of anesthesia was a result of pain medications
and "not to worry." *Los
Angeles Superior Court BC445812
2010-2013 (thanks to
handing your credit card to a Bosley salesperson (or Counselor)
for a deposit on a procedure know about their policies.After
canceling surgery ten days in advance a customer was surprised when
Bosley wouldn't return their deposit. When they disputed the charge with
the credit card company they got the response "We regret to
inform you that we are not able to assist you as the merchant has a
no-cancellation and no-refund policy". The
policy can discourage patients from backing out of surgery and penalizes
those who want to change their minds or need more time to make a better
FTC Settles Charges Against Bosley The
Federal Trade Commission has imposed restrictions on Bosley after
alleging it shared pricing information with competitors, an illegal
practice that can result in higher prices.
On a related note Bosley's parent company, Aderans
Co. Ltd. of Japan, has acquired
Hair Club, known for its infomercial-marketed hair "systems".
Consumers should know that Hair Club is now involved in the practice of
steering clients over to Bosley offices for surgery.
What's Their Motivation?
It's normal for
someone who is considering a serious medical procedure to want to
know who they're dealing with. Bosley and Hair Club serve as
overseas profit centers for Japanese wigmaker Aderans Co. Ltd..
While most companies
want to maximize profits and increase share price Aderans' financial reports
reveal that they may be more obsessed about sales than
serving the best interests of patients. (Aderans' stock is traded on the Tokyo stock exchange. They purchased Bosley in 2001 and Hair Club in 2013)
When webmasters of a site with negative reviews rebuffed Bosley's recent attempts to get them
enter negotiations to sell it, Bosley's legal department hired third
parties who visited the webmasters at home on numerous occasions
expressing their annoyance with the site (including threats of
litigation) and hand-delivering a mocked up
version of it with the changes they wanted.
If you have more information about Bosley's
efforts to censor the Internet please send to
Fairness in Reporting:
The companies mentioned have been given the
opportunity to correct any inaccuracies.
does not collect any personal information or cookies or share data with